Hi makers!

It’s been around 3 months since the public pre-sale of the Snapmaker 2.0 Rotary Module. We’re happy to see that it has received positive feedback from media, influencers, and users who have fun playing around with it and share their fantastic works with the community.

Make:-Review

“What I love is the software side of it .”

“Usually it’s an expensive add-on to software like Fusion 360, where you kinda have to know more about what different kinds of tool-paths are and how they work. In this case, it was as simple as can be. “

“I was most impressed with the workflow that they put forward where you have the free software that goes with it that can compute the 4 axis milling, and the interface here walks you through specifically how to set it up physically in the machine and tell the machine everything is. “

3D Printing Industry Ltd;-Review

“The result is magnificent! The CNC did exactly what we wanted.”

“Everything went smoothly and the parts came off easily. We can see the details of the chess piece and the passes are hardly visible.”

“The same test is even more impressive with wood. We didn’t even have to drill the piece afterward, it just came out of the machine. This kind of complex shape is easily done with the Snapmaker 2.0.”

LRN2DIY-Glowing wooden pens

“I’ve been having a lot of fun using Snapmaker and the cool thing you can do with it.”

Purpleheart with crushed JET black stone inlay, holly with laser engraving, you name it. With the help of Snapmaker 2.0 Rotary Module, LRN2DIY blends high-tech solutions like CNC software, and CNC carving and graphics processing and mixing that with more traditional skills and made glowing wooden pens with multiple delicate patterns.

EBPMAN Tech Reviews

“The rotary tool is a game-changer.”

EBPMAN Tech Reviews tested out the Snapmaker 2.0 Rotary Module by engraving personalized laser paintings on a cylinder bottle.

“You saw how easy it was to engrave this bottle, and the time is very decent with the size graphic and the resolution you can get.”

Gerwin Sturm-Owl model

“The end result (without any finishing) is still very impressive.”

Gerwin used Snapmaker 2.0 Rotary Module to make an owl model, showing us how to use a rotary module starting from differently shaped material to break cylindrical limitations. In his article, he walks us through the whole process and offers pro tips for beginners.

Learn more from the article:

Using any-shaped material with a (Snapmaker) rotary module

3D Mouse-Captain America Sculpture

“The Snapmaker new rotary module is an amazing add on.”

Hopefully, you guys enjoy making with Snapmaker 2.0 Rotary Module as well. It will be available for in-stock sale in July. Get your hands on the Rotary Module and take your desktop CNC machining to the next level.

Much love,

Team Snapmaker

The post Hear What They Thought of Snapmaker 2.0 Rotary Module appeared first on | Blog.

From May 26-28, we brought our 3D printing solutions together with brilliant applications on display at TCT Asia, and the newly released Rotary Module became the spotlight. Organized by VNU Rapid News Ltd, TCT Asia is one of the world’s leading design-to-manufacturing events focused on additive manufacturing, 3D printing, design, and engineering technology.

3D printing, as a form of additive manufacturing, is the focus of TCT Asia. Unlike most exhibitors, we combine additive manufacturing and subtractive manufacturing and creates a 3-in-1 modular machine that incorporates 3D printing, laser engraving and cutting, and CNC carving.

At TCT Asia this year, the Rotary Module was first unveiled in China since it was launched abroad at the end of 2020. Served mid-advanced DIY makers, 3D model designers, and technical engineers, the Rotary Module is a handy attachment compatible with Snapmaker 2.0 A250 and A350 that makes desktop 4 axis CNC possible. As far as we know, there are no other similar products in the market.

Regarding the performance, the Rotary Modules is equipped with a strain wave gearing and packs a 100:1 speed reducer, supports 360° 5-degree continuous rotation, and a 0.2° precise control. With the help of the Rotary Module and the custom Snapmaker software, users can create artworks in fine detail in the 4th dimension with various materials including wood, tooling boards, non-transparent acrylics, and more.

To demonstrate the capabilities of our products, we created remarkable applications, among which the On Mars Sand Table wows the attendees most with its delicate craftsmanship. Hundreds of visitors expressed their interest and eagerness to explore more.

“I’m glad to notice that more users are getting to know 3D printing this year. The applications of 3D printing can actually help individuals and enterprises to solve real problems,” says Ke Shuqiang, CFO & COO at Snapmaker. “As a 3D printer manufacturer, Snapmaker will establish strong relationships with users, service provider, and distributors to promote the market applications of 3D printing.”

The post Snapmaker Showcases Comprehensive 3D Printing Innovations at TCT Asia 2021 appeared first on | Blog.

Never too late for a turnaround

Makers are optimistic. It’s never too late for a “turnaround”. They are always up for a fun adventure. 

The Rotary Module opens a new world of creations.  By adding a 4-axis, the rotary module enables your Snapmaker to rotary CNC carve and laser. What for? Due to the nature of 3-axis CNC machining, some dimensional works simply cannot be made with the traditional method. But that is the area where 4-axis machining really shines. The rotary module can output finer 3-dimensional art pieces, such as desktop miniatures and small-sized sculptures.

Never settle for enough

Will it be foolish to dream big if there is a chance of failing? We don’t think so. As you can see, the learning curve is always steep in the beginning, but makers are not going to settle. 

Users should generally know that there is a learning curve with the Snapmaker 2.0 Rotary Module, as with 4-axis CNC machining. It is fun to play with, but not plug and play. In case you are worried, we have developed tools such as Origin Assistant and Bit Assistant to ease your learning process.

Finding the one

Makers are precise about what they want, and how they are going to achieve it. To find “the one”, and they need everything in control. 

For high precision, the rotary module uses strain wave gearing and packs a 100:1 speed reducer that converts the power to a lower output speed. This allows the 3-jaw chuck to rotate with a minimum angle of 0.1°. Now, you can make on uneven and irregular surfaces without missing a step. 360° continuous rotation with a maximum angular speed of 45° per second, the rotary module is one fast sculptor. Along with precise control ranging from 0.2, 1, and 5-degree rotation on the touchscreen, you can really see the difference in every motion.

Knowing when to stop 

Taking up challenges requires not only courage, but also wisdom to stop at the right time. Makers know when to stop. 

The Snapmaker 2.0 Emergency Stop Button is designed to prioritize safety. It can be installed practically anywhere, which means you can easily access the stop button when it matters most. Imagine if you wanted to salvage your art piece or the bit was about to crash into the machine, you pressed the stop button without thinking and further potential harm was prevented. We’ve got your back.

Best makers stories

Congratulations to the winners! Happy April and happy making in the 4th dimension!

The post Snapmaker 2.0 Rotary Module & Emergency Stop Button public pre-order starts today! Maker stories winners announced! appeared first on | Blog.

Here is how this campaign is created:

Make: Magazine once put it:

“If Apple were to build 3D printers, they would probably be put together just as carefully and attractively as the Snapmaker.”

Indeed, Snapmaker does share some common values with Apple. We are on a mission to bring industrial experiences of digital manufacturing to consumers, by consumers, we mean everyone. The same path that Apple had taken to make PCs accessible and easy-to-use for everyone. Though the difference is that we have modular hardware and open-source software and firmware.

It has been almost 10 year since the great innovator Steve Jobs went to meet his Maker, while “Stay Hungry, Stay Foolish” remains one of most popular mottos for those who are crazy enough to think they can change the world, even if their ideas might sound foolish in the beginning.

In the maker community, we have seen people making wonderful things that we would never have imagined. It might sound foolish to spend hours or even days for a crazy idea, but it’s been proven every single day that “learning by doing” is the best way to master new things.

Inspired by those pioneers, the makers in Snapmaker have created digital manufacturing tools in a non-traditional way. We are not trying to replace the giants in the 3D printing industry, laser engraving industry and the CNC machining industry where they have much more experience. Instead, as makers ourselves, we knew a versatile industrial-quality and consumer-friendly machine that can be easy-to-use and space-efficient for a home workshop is what people had been waiting for. That’s why we have created the 3-in-1 modular machines, Snapmaker Original and Snapamaker 2.0. Now we have taken a step forward to create a unique tool for 4-axis rotary carving and engraving, Snapmaker 2.0 Rotary Module, calling all the makers to start a new adventure in a new dimension. Public pre-order will start on April 1st, mark the date!

How to share your stories？

Following are the methods of participation from different platforms, please choose the ones you prefer. Authenticity and humor are appreciated. No word limits.

Twitter / Facebook Page

Retweet/Repost the activity post and give your answer.

Instagram / Facebook Group / Forum / Blog

Comment on the campaign post to give your answer. 

What are the prizes？

The best storyteller will win a Snapmaker 2.0 Rotary Module + Stop Button Bundle coupon (Grand Prize), and 10 more nice stories will win a $50/€50 voucher each.

We will announce the result and share the stories on April Fools’ Day on the platforms mentioned above.

Terms & Conditions

1. The coupon and vouchers are valid until June 30, 2021. Shipping is excluded.

2. The coupon and vouchers only apply to Snapmaker official online stores.

3. The Grand Prize winner can request a refund if he/she has already ordered Snapmaker 2.0 Rotary Module + Stop Button Bundle.

4. If the Rotary Module doesn’t apply to the machine of the Grand Prize winner (Original or 2.0 A150), the prize can be exchanged for a voucher of the same price.

5. Participation from countries outside of the shipping area of Snapmaker official online store is invalid. Learn more: bit.ly/39fa1DT.

6. Snapmaker reserves the right of final explanation for the campaign.

The post Share your “FOOLISH” maker stories to win a Snapmaker 2.0 Rotary Module Bundle! appeared first on | Blog.

Without further introduction, let’s get into our yearly recap for 2020. Here is a quick rundown of the events listed by month.

Snapmaker’s 2020 event timeline (listed by month)

January：

Snapamaker 2.0 won CES Innovation Awards.

Start shipping the first Snapmaker 2.0s

February：

COVID-19 broke out in China, stopped production and started to work from home, which unfortunately led to production and shipping delay

Released the Snapmaker 2.0 enclosure, which comes with an exhaust fan and laser filtering side panels

March：

Snapmaker Luban RAM Optimization and DXF support

Open source Snapmaker Luban and released luban.xyz

Despite the pandemic, we cooperated with more distributors (22 more in 2020).

April：

COVID-19 worldwide breakout, we designed DIY protective gear, EVA goggles, Snap Face Shield, EVA Mask in the hope of alleviating the situation and reached out to our distributors in need.

May：

Opened our EU online store, which is available to users in 27 EU countries

Further shipping delay for the Snapmaker 2.0, but we moved to a new warehouse to expand our production capacity.

June：

New Laser & CNC G-code generator Workflow in Snapmaker Luban

Snapmaker Luban SVG editor functionality

Released Snapmaker Public Roadmap and new shipping schedule, more transparency and better communication with our backers

July：

Attended TCT Asia 2020

Production planning, fulfillment, logistics and inventory capacity are significantly improved.

August：

Shipped the last batch of Kickstarter orders for Snapmaker 2.0

Accessories and filament available on our website and Amazon

September：

Start shipping Pre-orders for Snapmaker 2.0

Fulfilled our second Kickstarter campaign

Snapmaker 2.0 Rotary Module revealed

Improved packaging for the Snapmaker 2.0 enclosure, which is more environmentally friendly and protective

October：

Snapmaker Makerathon

2020 Chinese Education Equipment Exhibition

November：

Multi-language support, Japanese and French for touchscreen and QSG respectively

Auto Update feature in Snapmaker Luban

Open source Snapmaker 2.0 controller firmware

We now have more than 100 employees.

Customer complaint rate has drastically decreased compared to last year.

Snapmaker 2.0 3D printing module optimization (improved airflow and less material waste, new design in production in February 2021)

December：

New 3D Printing Settings and Manual Support feature in Snapmaker Luban

Finished shipping Snapmaker 2.0 pre-orders

Prepared to ship Snapmaker 2.0 locally worldwide

We have shipped over 20k Snapmaker Originals and 25k Snapmaker 2.0s in total.

Customer Service satisfaction rate increased to 98% (over 10% increase)

Hardware

Snapmaker 2.0 (Modular 3-in-1 3D printer): For us, 2020 was the year of Snapmaker 2.0. We had an amazing campaign run on Kickstarter and raised over 7.8 million USD. We strived to deliver the product we promised, and so we did. We started shipping the first Snapmaker 2.0s back in January and continued to ship more units around the world. The Snapmaker 2.0 won the CES innovation awards and was featured and highly rated on All3DP and TechRadar. Since the launch of Snapmaker 2.0, we’ve made quite some adjustments to a couple of early issues with the Snapmaker 2.0. We’ve added 5×5 calibration to both auto and manual leveling and fixed the Wi-fi bug. We also upgraded our laser safety goggles. The ones that come with the Snapmaker 2.0 are among the best in its class in terms of laser filtering and cost.

Snapmaker 2.0 Enclosure (addon): The Snapmaker 2.0 Enclosure was released in February, 2020, and over 45% of our backers opted to purchase the addon. It provides excellent protection during machine operation, and has laser filtering side panels and many other benefits such as noise reduction and fumes extraction.

Snapmaker 2.0 Rotary Module (addon): In September 2020, the Snapmaker 2.0 Rotary module was announced for the first time and it was available for pre-order early January 2021 for our backers. It elevates your CNC making experience to another dimension figuratively and literally. It enables your Snapmaker 2.0 to rotary carve and laser with the 4th axis added. Detailed-focused CNC desktop applications are now made possible.

Snapmaker 2.0 Emergency Stop Button (addon): The Snapmaker Emergency Stop Button was released along with the Snapmaker 2.0 Rotary Module and provides an extra layer of safety for users and people around the machine. It helps prevent or stop further potential damage to the user or machine.

Hardware improvements

Needless to say, we have been spending a lot of time designing and refining our products to offer the most premium user experience to our users. At the core of Snapmaker, it is essential to listen to our users as best as we can. We don’t just call it the end of a purchase when your order sets sail, but instead it is the beginning of our journey together. With providing continuous support and updates in mind, we have been aiming to push software and firmware updates monthly since the launch of the Snapmaker 2.0, and along with the patches and hotfixes, many early bugs have been ironed out.

We made a number of changes and improvements to the Snapamker 2.0. The first change was the 3D printing module, which was redesigned to offer a better cooling solution. We optimized the airflow of the module and it is larger and cooler. The filament runout sensor is improved and the chances of erroneous warning are lowered. The thermal resistor and heating tube inside of the hot end are tied together so there is less of a chance of the thermal resistor accidentally falling out. The number of gears inside of the module was increased from 9 to 14 and their edges are smoother. The printing material is less likely to get stuck in the gaps between gears, which helps minimize material loss.

The linear module will soon receive an upgrade too. We started to perform aging and other tests on the linear module back in April last year. We ran 40 machines for hundreds of hours continuously at the highest speed to check for consistency. We replaced and ran comparison tests between 5 different springs and recorded the results in terms of current, force, internal temperature, noise level, and position accuracy. A better design for the linear module was found and the new version would have an even smaller variance in printing size capacities.

Another focus was to eliminate the noise made by the linear module, which was reported by some of our users. We started experimenting with different driver chips and tested their power output, force output, and heat dissipation. According to our findings, our alternative driver chip passed our internal tests while running more quietly. The overall noise reduction is expected to be 3-4 dBs. Users will enjoy all these upgrades in the new Snapmaker 2.0 for the same price. We are also bringing improvements to the power supply. More updates will be released later this year.

Firmware and software

In June, the Snapmaker 2.0 controller firmware received a complete overhaul and its code was refactored based on FreeRTOS V10.3. The new operating system controls the workflow of multitasking between machine components. It opens the door for maker enthusiasts for making addons of their own. Over the past couple of months we’ve brought various bug fixes and new privacy settings to the firmware. Users have a better and more robust 3D printing experience when using the new firmware. The data transmission and wireless experience have also been improved. In November, we fulfilled our promise and the Snapmaker 2.0 controller firmware is officially open source and you can access its GitHub page here.

The module firmware became open source in October 2020. The potential of controller and module firmware both being open source is unfathomable. We are also developing Snap-star, a standalone piece of hardware that is essentially a “translator” for the machine. Users can DIY addons themselves by connecting to the ports on Snap-star. It’s possible that you can control your Snapmaker 2.0 with a gamepad one day.

We put in a lot of effort optimizing and improving the slicing, SVG editing, and 4th axis CNC functionalities in Snapmaker Luban as well. And we are fairly content with the result. Although some of the features are still lacking, we believe we are in the right direction and Snapmaker Luban is only getting better. In 2020, we added RAM optimization and support for DXF files. We also added an SVG editor so you can create basic shapes and text within Snapmaker Luban with only a few clicks. A new laser and CNC G-code generator workflow was implemented and the “Laser G-code Generator” and “CNC G-code Generator” are split into two tabs “Edit” and “Process”. The interface is more intuitive now and easier to work with. There are many more changes and improvements made to the Snapmaker Luban and they are listed here on our forum thread.

A significant change to the Snapmaker Luban, however, is that it became open source in March 2020. We made a dedicated website luban.xyz for it. We hope that the Snapmaker Luban will grow better with the help of yours. In return, the software will benefit both the maker community and Snapmaker in the long run. The Snapmaker Luban is free and open source and will stay that way.

Improved customer support with 98% satisfaction rate and better communication

We have grown considerably in 2020 and now have over 100 employees. Our customer support department expanded, and we, as a team, focused a lot more on customer support in 2020. Compared to 2019, we received 258% more tickets and inquiries in 2020, and our customer support team is better trained to provide more optimal resolutions. Because of that, both the response rate and efficiency have increased. Our customer support satisfaction rate is now at 98%, which is the highest it has ever been.

Moreover, we’ve much enhanced our communication with our users through newsletter, blog, forum, Facebook groups, and other social media platforms. Pre-order status lookup page was released in October for pre-order customers. It shows information about your pre-order status, shipping date, shipping method and tracking number. The page link was sent to all pre-order users through our newsletter. We also increased our email sending frequencies last year from monthly to semi-monthly. So be sure to sign up for our newsletter or join our Facebook groups for the latest news.

New warehouse and reliable suppliers

Last year, we moved our production to a new warehouse that is 5 times as big as before. We have 3.3 times as many personnel on site. The production capacity is 4 times larger. This helps us accommodate the much higher demand. We are also planning on making our machines, addons and accessories available on Amazon to users in North America, Europe, and Japan in March.

Not only that, we improved our quality assurance for incoming supply once again, and we sent our staff members to oversee our suppliers to ensure their SOPs and production procedures follow our guides and meet our set standards. As a result, the average passing rate for material has increased. On our end, we added 36 more inspection tools for our production line and increased our inspection range as well as precision.

All these improvements translate to a higher machine quality for our users. In 2019 we were praised for high quality products, and we made further improvements based on feedback we received.

Our plans for 2021

For 2021, we’ve got some exciting activities and programs for you. Snapmaker Academy would be one of our regular beginner/intermediate series for 3D printing, laser engraving, and CNC carving. We are going to pump out new content and ideas every video to assist you with your making journey. If you are a beginner and just started your making journey, regular video tutorials and guides will be released as well so our content will be suitable for all ranges of audience.

Next up, we are hosting the Snapmaking Contest periodically. It’s going to have a different theme every time and contestants will have a chance to win special prizes. The fifth Snapmaking Contest is over and the projects were really impressive.

In 2021, we will release more addons for the Snapmaker 2.0. This was and has been the goal of Snapmaker 2.0, which is to become a modular making system. The Snapmaker 2.0 has received a tremendous amount of positive feedback and it has served as a central hub for creation for many of our users. We are planning on developing and/or releasing the Snapmaker 2.0 Rotary Module (already available for pre-order), air purifier, high power laser module, and dual-extruder module. We can’t wait to show you guys more about these modules in the second and third quarters of 2021, so stay tuned!

Year 2020 was tough. It was a struggle for all of us and we are glad that we have pulled through. Not only that, we’ve also made tremendous progress on the areas we’ve touched on in this recap and we are excited for the new challenges ahead. Thank you for your support in 2020 and as always, let’s make something wonderful in 2021!

Stay safe and have a prosperous year,

Team Snapmaker

The post Snapmaker’s 2020 recap and plans for 2021 appeared first on | Blog.